Shipping policy

To return your product, you should mail your product to:

MERCED VERBENA LLC

113 N San Vicente Blvd. 

Suite 334 

Beverly Hills, CA, US 90211

(424) 531-7327

MERCED VERBENA LLC can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping method or provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

PRE ORDER ITEMS: Please keep in mind of the details of pre-order items listed in the items' descriptions. Pre-orders can take 3-4 weeks to ship. Once shipped, your selected shipping options will apply. You will be updated via email.

MADE TO ORDER: Please keep in mind of the details of made to order items listed in the items' descriptions. made to order can take 4-5 weeks to ship as these items time more time to complete. Once shipped, standard and expedited delivery times will apply. You will be updated via email.

Friendly Reminder: none of our items are mass produced, everything is hand-crafted with care.

Note to yourself:

If you are shipping an order over $75, you should consider using a trackable shipping service or make sure to purchase shipping insurance. We wish we could guarantee that we will receive your returned item, so go ahead and spend the extra coin to make sure your items are protected while in transit.